![I first texted Virgin Media (UK) 4 hours ago to cancel my broadband. They still haven't cancelled and I've had to repeat myself several times. The process is ongoing... : r/mildlyinfuriating I first texted Virgin Media (UK) 4 hours ago to cancel my broadband. They still haven't cancelled and I've had to repeat myself several times. The process is ongoing... : r/mildlyinfuriating](https://i.redd.it/i-first-texted-virgin-media-uk-4-hours-ago-to-cancel-my-v0-fz55grwq386b1.jpg?width=716&format=pjpg&auto=webp&s=9c7c7652adbb79c787771486473be72d266d525d)
I first texted Virgin Media (UK) 4 hours ago to cancel my broadband. They still haven't cancelled and I've had to repeat myself several times. The process is ongoing... : r/mildlyinfuriating
![I first texted Virgin Media (UK) 4 hours ago to cancel my broadband. They still haven't cancelled and I've had to repeat myself several times. The process is ongoing... : r/mildlyinfuriating I first texted Virgin Media (UK) 4 hours ago to cancel my broadband. They still haven't cancelled and I've had to repeat myself several times. The process is ongoing... : r/mildlyinfuriating](https://preview.redd.it/i-first-texted-virgin-media-uk-4-hours-ago-to-cancel-my-v0-5kbnbf6r386b1.jpg?width=640&crop=smart&auto=webp&s=e926d20b7e09ee041d1a89552a5683aed11f5b1c)
I first texted Virgin Media (UK) 4 hours ago to cancel my broadband. They still haven't cancelled and I've had to repeat myself several times. The process is ongoing... : r/mildlyinfuriating
![Meeting customers where they are: How Conversational AI became Virgin Media's digital customer engagement strategy Meeting customers where they are: How Conversational AI became Virgin Media's digital customer engagement strategy](https://static.liveperson.com/static-assets/2022/12/19123857/blog-Virgin-Media-O2-Leadership-large_1x.jpg)