![42: Loyalty Leadership using NPS and Customer Lifetime Value - with Rob Markey, Bain & Company - Let's Talk Loyalty | Lyssna här | Poddtoppen.se 42: Loyalty Leadership using NPS and Customer Lifetime Value - with Rob Markey, Bain & Company - Let's Talk Loyalty | Lyssna här | Poddtoppen.se](https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_episode/2953009/2953009-1593432562918-383583b319801.jpg)
42: Loyalty Leadership using NPS and Customer Lifetime Value - with Rob Markey, Bain & Company - Let's Talk Loyalty | Lyssna här | Poddtoppen.se
![198: Net Promoter: The Go-To Metric for Customer-Centric CFOs, Rob Markey, Partner, Bain & Company - CFO THOUGHT LEADER, CFO, Finance, Leadership, CPA 198: Net Promoter: The Go-To Metric for Customer-Centric CFOs, Rob Markey, Partner, Bain & Company - CFO THOUGHT LEADER, CFO, Finance, Leadership, CPA](https://cfothoughtleader.com/wp-content/uploads/2016/01/CFOTL-Badge-One.jpg)
198: Net Promoter: The Go-To Metric for Customer-Centric CFOs, Rob Markey, Partner, Bain & Company - CFO THOUGHT LEADER, CFO, Finance, Leadership, CPA
![Rob Markey: The infrastructure behind an effective Net Promoter System - Bain video | Bain & Company Rob Markey: The infrastructure behind an effective Net Promoter System - Bain video | Bain & Company](https://www.netpromotersystem.com/contentassets/8465d202a4a24926bfd72f95c932e45e/rob-markey-the-infrastructure-behind-an-effective-net-promoter-system.jpg)
Rob Markey: The infrastructure behind an effective Net Promoter System - Bain video | Bain & Company
![Bain & Company on Twitter: "#NPSPodcast: Rob Markey discusses the origins of the likelihood-to-recommend question with Fred Reichheld https://t.co/EdQmJsrvYd https://t.co/m2lQFEkBuk" / Twitter Bain & Company on Twitter: "#NPSPodcast: Rob Markey discusses the origins of the likelihood-to-recommend question with Fred Reichheld https://t.co/EdQmJsrvYd https://t.co/m2lQFEkBuk" / Twitter](https://pbs.twimg.com/media/C_j6bI8XUAEtJA5.jpg)
Bain & Company on Twitter: "#NPSPodcast: Rob Markey discusses the origins of the likelihood-to-recommend question with Fred Reichheld https://t.co/EdQmJsrvYd https://t.co/m2lQFEkBuk" / Twitter
Rob Markey - Customer Value Management | Loyalty | "The Vince Lombardi of CX" | Strategy & Marketing | Author | Speaker - New York, New York, United States | LinkedIn
![Stream episode Rob Markey - Are You Undervaluing Your Customers? - S5E2 by Voices of CX by Worthix podcast | Listen online for free on SoundCloud Stream episode Rob Markey - Are You Undervaluing Your Customers? - S5E2 by Voices of CX by Worthix podcast | Listen online for free on SoundCloud](https://i1.sndcdn.com/artworks-uROeHPrzfyALuBWJ-JKK70w-t500x500.jpg)
Stream episode Rob Markey - Are You Undervaluing Your Customers? - S5E2 by Voices of CX by Worthix podcast | Listen online for free on SoundCloud
![The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World: Reichheld, Fred, Markey, Rob: 9781422173350: Amazon.com: Books The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World: Reichheld, Fred, Markey, Rob: 9781422173350: Amazon.com: Books](https://m.media-amazon.com/images/I/51dpwTLwr6L._AC_SY780_.jpg)
The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World: Reichheld, Fred, Markey, Rob: 9781422173350: Amazon.com: Books
![Amazon | The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World (English Edition) [Kindle edition] by Reichheld, Fred, Markey, Rob | Business Management | Kindleストア Amazon | The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World (English Edition) [Kindle edition] by Reichheld, Fred, Markey, Rob | Business Management | Kindleストア](https://m.media-amazon.com/images/I/51ovNsEbRmL.jpg)